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entire technology evaluation. In this case, the situation is immediately communicated to the MERC
Director and an appropriate corrective action identified.
11.4.
User Feedback
Quality processes are continually monitored and both short-term and long-term quality issues are
identified through feedback from vendors, regulatory agencies, academic institutions, classification
societies, etc. Program review and internal lessons learned will be on going. Action items are reviewed
by all levels of management each quarter.
12.
REFERENCES
American National Standards Institute and American Society for Quality (ANSI/ASQ). 1994.
Specifications and Guidelines for Quality Systems for Environmental Data Collection and Environmental
Technology Programs. E4-1994. Milwaukee, WI.
American National Standards Institute and American Society for Quality Control (ANSI/ASQC),
2004. Quality Systems for Environmental Data Collection and Environmental Technology Programs:
Requirements with Guidance for Use. E4-2004. Milwaukee, WI.
Environmental Protection Agency (EPA). 2000a. Guidance on Technical Audits and Related Assessments
for Environmental Data Operations. Reissue Notice May 2006. EPA QA/G-7: EPA/600/R-99/080. Office
of Environmental Information. Washington, D.C.
Environmental Protection Agency (U.S. EPA). 2000b. Policy and Program Requirements for the
Mandatory Agency-wide Quality System. CIO 2105.0. Washington,
D.C.
Environmental Protection Agency (EPA). 2001a. EPA Requirements for Quality Management Plans.
EPA QA/R-2. EPA/240/B-01/002. March. Reissue Notice May 2006. Office of Environmental
Information. Washington, D.C
Environmental Protection Agency (EPA). 2001b. EPA Requirements for Quality Assurance Project Plans.
Reissue Notice May 2006. EPA QA/R-5. EPA/240/B-01/003: Office of Environmental Information,
Washington, D.C
Environmental Protection Agency (U.S. EPA). 2003. Guidance on Assessing Quality Systems. EPA
QA/G-3. EPA/240/R-03/002. Washington, D.C.
Environmental Protection Agency (EPA). 2006a. Guidance on Systematic Planning Using the Data
Quality Objectives Process. EPA QA/G-4. EPA/240/B_06/001. Office of Environmental Information.
Washington, D.C.
Environmental Protection Agency (U.S. EPA). 2007. Guidance for Preparing Standard Operating
Procedures. EPA QA/G-6. EPA/600/B-07/001. Office of Environmental Information. Washington, D.C.
Environmental Protection Agency (EPA). 2008. Environmental Technology Verification Program Quality
Management Plan. Version 3.0.
Intergovernmental Data Quality Task Force (IDQTF). 2003. Uniform Federal Policy for Implementing
Environmental Quality Systems. EPA-505-F-03-001.